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VIP status

I lost all of my VIP status, it was 11 minutes, because I have been unable to get into the game during my non working hours due to the system slowness.  Could you please look at the amount I have donated and tell me if you feel this is fair?

6 years ago Quote
6 years ago Quote

The VIP has a count down so you will lose it eventually anyway. 

6 years ago Quote
6 years ago Quote

I know it does.  But I was donating regularly and was up to 11.  Now it is all gone.  I couldn't get in to spend my Enkord cash and play and continue to donate because of system glitches.  I am not donating any longer.

6 years ago Quote
6 years ago Quote

My point  is I was donating regularly because I didn't want to lose it.  I would have kept it up had I not run into the issues and could not get in.  

6 years ago Quote
6 years ago Quote